Shipments and returns

Free Delivery

Delivery is free for orders over £25.00. A charge of £3.75 is made for orders below this value. Some bulky or heavy items will incur an extra shipping charge. This will be stated in the description of the item.

Your pack shipment

Packages with free delivery are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail (2-3 working days) untracked with drop-off without signature. If you prefer a faster delivery by a tracked service with optional required signature, an additional cost will be applied and options will be available in the checkout system. If you choose a tracked service we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees for tracked services vary according to total weight of the shipment.  Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.